We regard our member's privacy as one of our most important values.

We never SPAM our users. We protect member's information and do not disclose it to any third parties.

The most current version of our Privacy Policy is always available for your review on our website and should give you confidence whenever you use VZOchat.

Registration for VZOchat, download of the latest VZOchat software, and all your VZOchat use is always entirely free of charge,* no matter if you’re the one calling or the one being called.

So, go ahead, get your VZOchat ID, download and install the application, and see why your next call should be a VZOchat call.

VZOchat uses e-mail addresses to direct calls between registered users.
Simply enter the e-mail address of the person you wish to call into the Address Bar of the VZOchat application and press the Connect button. VZOchatting with your friends, family members, or colleagues couldn’t be easier.
If the person you are calling is online, you will be in a VZOchat call in no time . Adding users to your Address Book will allow you to see their real-time status, so that you can be sure your call will reach them at the right time.
Note that you will not be able to complete a video call to a person who has not registered with VZOchat. However, you can still invite your friends, family members, and colleagues to register by simply entering their e-mail addresses into the Address Bar of the VZOchat application and pressing the Connect button.
The system will automatically send the person an invitation to download VZOchat, along with a special link notifying you as soon as they’ve installed VZOchat’s software.
The person doesn’t even need a camera. As long as he or she downloads the software, you’ll be able to talk to each other, and he or she will be able to see you.
Of course, if they do happen to have a camera, you’ll be able to see them as well within minutes of their invitation.

All registered VZOchat users have access to the VZOchat Directory and are able to search other users by their first names, last names, and e-mail addresses. The Directory Search is available on the member's area of the website.

Absolutely. You can use VZOchat whether or not you have a wireless connection to the internet. VZOchat's built-in Quality of Service capability will automatically adjust for any additional jitter that may be caused by your wireless connection.

If you’re still not sure about your network connection, simply run the network test under “Network ...” in the Setup menu of the application, and you’ll see the pertinent statistics and your overall test result.

As long as your hotel has a high-speed internet service, you can use VZOchat. VZOchat does not require the kind of special internet connectivity–like a static IP address, virtual private network, or change in the firewall settings –typically required to make a video call. VZOchat will automatically configure itself to enable video calls without any changes in your settings or special connectivity requirements. Thus, within minutes of arriving at your destination you can be connected to your colleagues or see and talk to your family and loved ones. Traveling will no longer be a barrier to seeing those around you at home or at work.

Absolutely.

Unlike many applications on the market that enable various types of communication, VZOchat is not a so-called peer-to-peer network application.

It is a brokered network  where dedicated VZOchat servers are responsible for enabling communications between users.

Thus, your PC will never be used as a server or a communication point for other users’ communications. In short, you can rest assured that you are the only one using your computer and your network resources when you are on a video call. The only other communication between your computer and the VZOchat network is to indicate a status change in your PC, such as that it has gone on-line, off-line, busy, etc.

Since the VZOchat network is not a peer-to-peer network, it does not rely on status  propagation from one computer to the other.

That means that you always get the latest and most accurate information about the contacts in your Address Book.

Yes. The VZOchat Quality of Service layer ensures that your video call’s quality is as good as possible.

Although we have no control over the other applications you may be using (unlike a Web browser), we always try to give your video call the optimum quality without suppressing other application.

If, for example, you are doing significant file downloads or running some complicated calculations, those activities may have an adverse impact on the quality of your videoconference, as network and CPU resources are being taken up by other activities.

But VZOchat is  designed to improve the quality of your call as soon as you free up your resources from other tasks.

Yes, VZOchat is a global service that can be used from anywhere in the world that has an internet connection. Just like a cell phone, we have interconnected regional servers that enable connectivity, thus giving you the ability to call anyone in the world. There are NO roaming charges when you travel outside of your region.

Since VZOchat is an internet-based videophone service, there are NO any additional charges for VZOchat users outside your own country or regional server. You connect to the internet just as you normally would and simply start VZOchatting. It doesn’t matter where in the world the person you’re chatting with is. VZOchat finds him/her and establishes the call.

VZOchat currently supports English, German, French, and Russian.

You can easily select a language other than these four by going to the Setup > Languages menu in the VZOchat application.

You can change the language selection at any time, and your application will be reconfigured immediately without the need for restarting.

Write to us! info@VZOchat.com

You can create or join a multi video chat with several users at the same time. For example, the mode '6x6' is open, which means six people can see and hear each other. Each user sees five chat partners, as well as himself. The window divides into six parts. You can switch off the sound or video from each user, if you don’t like the quality. At this point, your internet link load is several times greater than usual and the overall traffic grows. Your PC’s processor usage is also higher than usual.

Press the button 'Group Conference' in your VZOchat client . A window with the Conference Wizard appears. The Wizard contains two user lists. The one on the left contains your address book contacts. The right-hand one is initially empty.. Between the lists there is a button with an arrow. If you mark a contact’s name on the left-hand list and press the arrow button (or just double-click the contact’s name), the arrow goes to the right. It is now disabled in the list on the left. When there is a contact in the list on the right, the button with the arrow in the other direction becomes active. This button allows you to make contact with someone from the list on the left. At the bottom of the Wizard window there is a button labeled “Start Group Conference”; click it to start chatting. After the initial session, the users listed on the right get invitations, which they can either accept or decline.

The initiator of a group conference becomes its “master” (host) for as long as the conference lasts. Once the host leaves the conference (breaks off conversation), the conference is considered as over and all participants are disconnected.

All you have to do is contact a host. If the host agrees (and if there's room for another user), you're in.

The same way as you would leave an ordinary video chat. Just press the 'red tube' button.

Yes, if the conference is not over yet (i.e., if the host hasn’t left) and there are still free places. Call the host and ask to rejoin.

At the moment six people can use the group conference at one time. And now available mode call '2x120' – 120 people will be able to see two users.

You can adjust the sound volume for each user. Just point the your mouse at the user's window and select Volume Level from the opening menu. This configuration is only for your PC and doesn't affect the other users.

Incoming traffic grows in direct proportion to the number of users you see. So if you chat with three people, your traffic triples, as compared with a simple video call. Outgoing traffic remains as usual.

The conference is supported by our server. During the conference you are connected only with it. That's why your traffic is used more wisely and effectively.

We recommend that all users use a headset. This will keep the conference free from such annoyances as sound loops.

Yes. Simply click the 'Full Screen' button.

Yes, you can. Just drag and drop a window to whatever place you choose.